© Copyright 2019 Kokm - All Rights Reserved. Kokm is a registered trademark of iWise2 eBusiness Limited

TERMS AND CONDITIONS OF USE

Terms of website use

These terms and conditions of website use (Terms) apply to your use of www.kokmepa.com and www.kokm.com (the Sites). By accessing the Sites, you agree to abide by these Terms.

1. Information about us

The Sites are operated by iWise2eBusiness Limited (we or our or us). We are a company registered in Scotland (Reg. No. SC 380328). Our registered office is located at 61 Dublin Street, Edinburgh, Scotland EH3 6NL.

2. Personal information

If we process any personal information about you, we will do so in accordance with our privacy policy (see below).

3. Accessing the Sites

We may suspend, amend, or withdraw any service or content provided on or through the Sites without notice.

We may restrict access to the Sites (in whole or part) to users who have registered with us.

If you choose, or are provided with, a user name, password or other piece of security information, you must treat such information as confidential. We may disable any user name or password at any time if, in our reasonable opinion, you are in breach of these Terms.

4. Intellectual Property Rights

We are the owner, or authorised licensee, of all intellectual property rights in the Sites and the content them. Such works are protected by copyright law and treaties throughout the world. All such rights are reserved.

Content available on the Sites may be viewed, listened to, downloaded, and printed for your own personal, non-commercial, use only.

You may not use any content available on the Sites for any other purpose, and in particular no commercial purpose, without first obtaining written consent from us to do so.

If you wish to enquire about using any content on the Site, please contact support@kokm.com

5. Trade Marks

‘kokm’is a registered trade marks of iWise2eBusiness Limited, and may not be used, in any way, without first obtaining a written trade mark licence from us. If you wish to enquire about using a trade mark owned by us, please contact enquiries@kokm.com

6. Linking to the Sites

You may link to a Site home page, provided you do not do so in a way that suggests any form of association, approval, or endorsement by us.

The Sites may not be framed, or included in whole or in part or within another external website without our prior written consent.

7. Links from the Sites

Links from the Sites to third party websites are provided for reference only. We have no control over the contents or availability of those websites, and accept no responsibility for them.

8. Our Liability

The content available on the Sites is provided for your general information purposes only and to inform you about us, our products and services, news, features, services and other websites that may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes.

To the extent permitted by law, we expressly exclude:

- all conditions, warranties, and all other term which might otherwise be implied by statute, common law, or the law of equity;

- any liability for any direct, indirect, or consequential loss or damage incurred by any user in connection with the Sites and/or in connection with the use, or inability to use, the Sites, including (without limitation) any liability for loss of: income or revenue; business; profit; contracts; anticipated savings; data; goodwill; management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This provision does not affect our liability for death or personal injury caused by our negligence, liability for misrepresentation or fraudulent misrepresentation; or any other liability which cannot be excluded or limited under applicable law.

9. Viruses

You must not misuse the Sites by knowingly introducing computer viruses or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Sites, the server on which the Sites are stored, or any server, computer or database connected to the Sites.

We will not be liable for any loss or damage caused by any virus or other malicious or technologically harmful material that may infect your computer equipment due to your use of the Sites or to your downloading of any material posted on it, or on any website linked to it.

10. Variation

We may vary these Terms from time to time. Please ensure that you review these Terms regularly as you will be deemed to have accepted a variation if you continue to use the Sites after any variation has been posted.

11. Contacting Us

If you have any concerns about content which appears on the Sites, please contact support@kokm.com

12. Applicable Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the law of Scotland.



Privacy Policy

Introduction

iWise2eBusiness Limited, trading as kokm is committed to data security and the fair and transparent processing of personal data. This privacy policy (Policy) sets out how we will treat the personal data which you provide to us in compliance with applicable data protection law, in particular the General Data Protection Regulation (EU) 2016/679 (GDPR).

Please read this Policy carefully as it contains important information on who we are, how and why we collect, store, use and share personal data, your rights in relation to your personal data, how to contact us and supervisory authorities in the event that you would like to report a concern about the way in which we process your data.

Who are we?

iWise2eBusiness Limited, trading as 'kokm' is a company registered in Scotland (Reg. No. SC 380328). Our registered office is located at 61 Dublin Street, Edinburgh, Scotland EH3 6NL.

For the purposes of the GDPR, iWise2eBusiness Limited, trading as kokm is the ‘controller’ and 'processor' of the personal data you provide to us via this Website but may be either processor or controller or both for other iWise2eBusiness Limited 'kokm' products and services offered to our clients.

If you have any queries about this Policy, the way in which iWise2eBusiness Limited processes personal data, or about exercising any of your rights, please send an email to support@kokm.com or write to Data Protection, iWise2eBusiness Limited, 61 Dublin Street, Edinburgh, Scotland EH3 6NL.

iWise2eBusiness Limited owns and operates www.kokmepa.com and its platform (Website). This Policy, together with our Website terms of use and any other documents referred to in them, sets out the basis on which iWise2eBusiness Limited processes personal data via our Website.

What personal data do we collect?

We may collect and process the following personal data from this Website:

Information you provide to us:

If you:

- complete a form on our Website;

- complete a survey;

- correspond with us by phone, e-mail, or in writing;

- report a problem;

- sign up to receive our communications;

- create an account with us;

- enter into a contract with us to receive products and/or services,

we may collect your name, e-mail address, postal address, telephone number, job role or title, company or organisation you represent, demographic or geographical information.

Information we collect about you

If you visit our Website, we may automatically collect via our Website technology and other supporting website analytical software such as Google Analytics the following information:

- technical information, including the internet protocol (IP) address used to connect your computer to the Internet, login information, browser type and version, time zone setting, browser plug-in types and versions, referring websites and operating system and platform;

- information about your visit to our Website such as the products and/or services you searched for and view, keywords used, interests you may have expressed or entered during webform completion, subscription information or requests, responses to promotional questions or materials, page response times, download success indicators, length of visits to certain pages, page interaction information (such as scrolling, clicks, navigation movements and selctions and mouse-overs), and methods used to browse away from the page.

Collection and use of children’s personal information

iWise2eBusiness Limited kokm may have websites, products and services intended for general audiences and do not knowingly collect any personal information from children. Please note that if you grant consent for your child to use iWise2eBusiness Limited producst and services, this will include such general audience communication services as e-mail, instant messaging and online groups, and your child will be able to communicate with, and disclose personal information to, other users of all ages. Parents can change or revoke the consent choices previously made, and review, edit or request the deletion of their children's personal information.


We encourage you to talk with your children about communicating with strangers and disclosing personal information online. There are various internet sites that can assist you regarding using the Internet safely. 

Information we receive from other sources

We may also receive information about you if you use any of the other websites we operate or the other products or services we provide.

If you are connected to iWise2eBusiness Limited 'kokm' products or services via a Single Sign On or other integration method we may also receive information about you or pass information about you and your interaction on kokm from or to the source of the integration for example your employer. Such information will be passed in accordance with the agreement of the organisation purchasing the iWise2ebusiness products and services and in accordance with Privacy Policy and Terms and Conditions that meet the needs of GDPR.

Information about other people

If you provide information to us about any person other than yourself, such as your relatives, friends and contacts, next of kin, business colleagues or partners, your advisers or your suppliers, you must ensure that they understand how their information will be used, and that they have given their permission for you to disclose it to us and for you to allow us, and our outsourced service providers, to use it.

Sensitive personal data

We do not intend to collect sensitive personal data from you (that is, information about your racial or ethnic origin, political opinions, religious beliefs, trade union activities, physical or mental health, sexual life, or details of criminal offences, or genetic or biometric data). We will only do so on the basis of your explicit consent.

How do we use your personal data?

When we ask you to supply us with personal data we will make it clear whether the personal data we are asking for must be supplied so that we can provide the products and services to you, or whether the supply of any personal data we ask for is optional.

We only collect and use personal information to operate our business and improve its products, services and websites and communicate to you as agreed.

We only use your personal data to market to you by email or other electronic means, provide information requested by you or for case studies if you have given us your consent.

Where we need your personal information to identify you, provide you with our products and services or information where it is necessary for the performance of our services contract with you or in accordance with your consent.

Contract performance:

we may use your personal data to fulfil a contract, or take steps linked to a contract:

- to provide the products and/or services to you;

- to communicate with you in relation to the provision of the contracted products and services;

- to provide you with administrative support such as account creation, security, and responding to issues; and

provide you with industry information, surveys, information about our awards and events, offers and promotions, related to the products and/or services.

Legitimate interests:

where this is necessary for purposes which are in our, or third parties, legitimate interests.

These interests are:

- providing you with newsletters, surveys, information about our awards and events, offers, and promotions, related to products and services offered by kokm which may be of interest to you;

- communicating with you in relation to any issues, complaints, or disputes;

- improving the quality of experience when you interact with our products and/or services, including testing the performance and customer experience of our Website;

- performing analytics on sales/marketing data, determining the effectiveness of promotional campaigns.

- send you newsletters, surveys, information about our awards and events, offers, and promotions, related to products and services offered by kokm, which may be of interest to you;

- developing, improving, and delivering marketing and advertising for products and services offered by iWise2 eBusiness Limited.

NOTE: you have the right to object to the processing of your personal data on the basis of legitimate interests as set out below, under the heading Your rights.

Where required by law: we may also process your personal data if required by law, including responding to requests by government or law enforcement authorities, or for the prevention of crime or fraud.

Who do we share your personal data with?

We may share your personal data outside iWise2eBusiness Limited, trading as kokm in accordance with the paragraph below.

We take all reasonable steps to ensure that our staff protect your personal data and are aware of their information security obligations. We limit access to your personal data to those who have a genuine business need to know it.

We may share your personal data with trusted third parties including:

- legal and other professional advisers, consultants, and professional experts;

- service providers contracted to us in connection with provision of the products and services such as providers of IT services and customer relationship management services; and

- analytics and search engine providers that assist us in the improvement and optimisation of our Website.

We will ensure there is a contract in place with the categories of recipients listed above which include obligations in relation to the confidentiality, security, and lawful processing of any personal data shared with them.

Where a third party recipient is located outside the European Economic Area, we will ensure that the transfer of personal data will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission where the data protection authority does not believe that the third country has adequate data protection laws.

We will share personal data with law enforcement or other authorities if required by applicable lawincluding the content of your communications in order to:

(a) comply with the law or respond to lawful requests or legal process;

(b) protect the rights or property of iWise2 or our customers, including the enforcement of our agreements or policies governing your use of the services or

(c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of iWise2 employees, customers or the public.

How long will we keep your personal data?

Where there is a contract between us, we will retain your personal data for the duration of the contract for the purposes for which we obtained it in accordance with this Privacy Policy and to ensure we are able to comply with any contractual, legal, audit and other regulatory requirements, or any orders from competent applicable laws, courts or authorities after which we will securley delete it.

Where you receive marketing communications from us, you may change your preferences or unsubscribe from marketing communications at any time by clicking the unsubscribe link s where they are available or contacfting us via Webforms or other direct email contact methods.


Where do we store your personal data and how is it protected?

We store your personal data in secure data centres in the UK or European Union for this Website and by default for all iWise2ebusiness Limited kokm's products and services. We may store information in other greographical locations where expressly requested, constented to and agreed through contractual arrangements with purchasers of other iWise2ebusiness Limited products and services. We take reasonable steps to protect your personal data from loss or destruction. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Where you have a username or password (or other identification information) which enables you to access certain services or parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone and regulary update and change the password.

Unfortunately, the transmission of information via the internet is not completely without risk. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our Website; any transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.

How secure is my Personal Information?

iWise2eBUsiness Limited is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number if the iWise2eBusiness Limited kokm product or service offers that capability) over the Internet to our payment processor, we protect it through the use of the Secure Socket Layer (SSL) protocol.

Only your username may be displayed publicly via the forums. Account passwords are encrypted. Other account details are only accessible to iWise2eBusiness limited administration for troubleshooting purposes.

To minimise the loss, corruption or missuse of personal information we conduct automated password protected backups of our databases. We also conduct regular tests, industry standard vulnerability scans and virus scans to increase security. We strive to continually update and manage our source code, operating system and server software. In addition we enlist the services of a secure datacenter with physical data protection policies and firewalls.

If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving a site or service to protect access to your information from subsequent users.

Accessing your Personal Information

If you are using an iWise2eBusiness Limited kokm product that allows you to log in to the product or service you have the ability to view and or edit your personal information online. In order to help prevent your personal information from being viewed by others, you will be required to sign in with your credentials (e-mail address and password as a minimum). The appropriate method(s) for accessing your personal information will depend on which sites, products or services you are using.

Some iWise2eBusiness Limited kokm sites or services may collect personal information as described above that is not accessible via the clickable links in the website or platform. However, in such cases, you may be able to access that information through alternative means of access described by theproduct or service. Athernativel, can email or write to us and we will contact you within 30 days regarding your request. Each individual can have one copy of their personal records for free, however if you request multiple copies we may need to charge you a fee of £50. Where an organisation is requesting data, dependent on the data required we may need to charge a fee.

Requesting information on the personal information that iWise2 ebusiness Ltd holds on you, please complete the Data Request Form.


Promotional Material and Communications

iWise2eBusiness Limited offers the ability to stop the delivery of promotional email and you will be able to choose and modify the methods of communication that you would prefer iWise2eBusiness uses for promotional communication.

These choices will not apply to the use of on-line advertising display within the iWise2eBusiness Limited kokm websites, products and services. They also do not apply to the receipt of mandatory service communications from iWise2eBusiness Limited kokm products and services that iWise2eBusiness Limited consider mandatory to its service offering or maintenance. You will receive these communications periodically unless you have canceled the service.

Customers may of course contact us using the details provided on the contact us page.

Your rights

Under the GDPR, you have various rights with respect to our use of your personal data:

Right to Access

You have the right to request a copy of the personal data that we hold about you by contacting us at the email or postal address given below. Please include with your request information that will enable us to verify your identity. We will respond within 30 days of request. Please note that there are exceptions to this right. We may be unable to make all information available to you if, for example, making the information available to you would reveal personal data about another person, if we are legally prevented from disclosing such information. Or if your request is manifestly unfounded or excessive.

Right to rectification

We aim to keep your personal data accurate and complete. We encourage you to contact us using the contact details provided below to let us know if any of your personal data is not accurate or changes, so that we can keep your personal data up-to-date.

Right to erasure

You have the right to request the deletion of your personal data where, for example, the personal data are no longer necessary for the purposes for which they were collected, where you withdraw your consent to processing, where there is no overriding legitimate interest for us to continue to process your personal data, or your personal data has been unlawfully processed. If you would like to request that your personal data is erased, please contact us using the contact details provided on this site.

Right to object

In certain circumstances, you have the right to object to the processing of your personal data where, for example, your personal data is being processed on the basis of legitimate interests and there is no overriding legitimate interest for us to continue to process your personal data, or if your data is being processed for direct marketing purposes. If you would like to object to the pressing of your personal data, please contact us using the contact details on this site.

Right to restrict processing

In certain circumstances, you have the right to request that we restrict the further processing of your personal data. This right arises where, for example, you have contested the accuracy of the personal data we hold about you and we are verifying the information, you have objected to processing based on legitimate interests and we are considering whether there are any overriding legitimate interests, or the processing is unlawful and you elect that processing is restricted rather than deleted. Please contact us using the contact details on this site.

Right to data portability

In certain circumstances, you have the right to request that some of your personal data is provided to you, or to another data controller, in a commonly used, machine-readable format. This right arises where you have provided your personal data to us, the processing is based on consent or the performance of a contract, and processing is carried out by automated means. If you would like to request that your personal data is ported to you, please contact us using the contact details provided below.

Please note that the GDPR sets out exceptions to these rights. If we are unable to comply with your request due to an exception we will explain this to you in our response.

Contact

If you have any queries about this Policy, the way in which iWise2eBusiness Limited, trading as kokm processes personal data, or about exercising any of your rights, please send an email to support@kokm. com or write to Data Protection, iWise2eBusiness Limied, 61 Dublin Street, Edinburgh, Scotland EH3 6NL.

Complaints

If you believe that your data protection rights may have been breached, and we have been unable to resolve your concern, you may lodge a complaint the applicable supervisory authority or to seek a remedy through the courts. Please visit https://ico.org.uk/concerns/ for more information on how to report a concern to the UK Information Commissioner’s Office.

Changes to our Policy

We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the "last updated" date at the top of this statement. If there are material changes to this statement or in how iWise2 will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how iWise2 is protecting your information.

Contacting Us

iWise2eBusiness Limited welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us: support@Kokm.com or use the webforms on this site.

Latest Privacy Policy Review/Revision

- Privacy Policy, February 2019

Website cookie use

This page tells you everything you need to know about the cookies we use, why we use them, and their impact upon you. A cookie is a small file, typically of letters and numbers, which may be placed on your computer when you access a website. Cookies generally allow the website to recognise your computer if you return to the website. Cookies cannot be used to run programs or deliver viruses to your computer. If you would like more information on cookies, we recommend the Direct.gov.uk Internet browser cookies page.

Summary

iWise2eBusiness kokm products and services and websites may use "cookies" to enable you to sign in to our services and to help personalise your online experience. None of our cookies record any personal data, sensitive information, or anything that makes you personally identifiable to us. All these cookies are important for our website to function properly and for us to supply a good service.

Controlling your Cookies

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of iWise2eBusiness Limited websites and services that depend on cookies, and some advertising preferences that are dependent on cookies may not be able to be respected.

If you choose to accept cookies, you also have the ability to later delete cookies that you have accepted, for example in Internet Explorer 7, you can delete cookies by selecting “Tools”, “Delete browsing history” and clicking the “Delete Cookies” button. If you choose to delete cookies, any settings and preferences controlled by those cookies, including advertising preferences, will be deleted and may need to be recreated.


Cookies we use

Google Analytics

Use: Record basic computer info such as: repeat visits; page usage; country of origin.

Type: Third party session and persistent cookie.

Expires: The cookie usually lasts 6 months.

YouTube

Use: Record basic computer info such as country of origin.

Type: Third party session cookie.

Google +1, Facebook Like, Twitter Tweet, LinkedIn etc

Type: Third party session cookies.

Use: We use AddThis software so you can share our pages. The cookies determine if you are already logged into Google, Facebook, Twitter, LinkedIn etc.

If you have any questions or concerns, please contact us at support@kokm.com.

Registered Address 

61 Dublin Street 
Edinburgh EH3 6NL 
United Kingdom

Contact

Website: www.kokm.com
Email: enquiries@kokm.com

About Us

Kokm began in Edinburgh in 2011. Now based in the UK, India & Australia, we provide tools to help the education sector advance workplace skills, productivity & performance.